Business Model Summary

Legal entity

• Registered company: BIVA SOLUTION GLOBAL LLC (United States, Wyoming LLC).
• Tax ID: 30-1448926
• Ownership: Non‑US ultimate beneficial owner(s) as declared in KYB.

Business model

• Direct‑to‑consumer print‑on‑demand apparel and accessories.
• Products are designed in‑house and produced after purchase via third‑party Fulfillment Partners (e.g., US/EU POD manufacturers).
• We operate the storefront at bivasoul.com; customers purchase online and receive order confirmation and tracking.

Supply chain & fulfillment

• Production occurs at partner facilities closest to the customer to reduce transit times.
• Typical lead times: Processing 2–5 business days; shipping 3–8 (US) / 7–21 (international) business days.
• Returns are limited to quality‑issue cases due to custom, made‑to‑order nature.

Geographies

• Sell primarily to the United States; additional markets include Canada, EU, UK, AUS (subject to carrier coverage and customs rules).
• No sales to embargoed/restricted countries.

Risk & compliance

• No prohibited content (e.g., weapons, adult, counterfeit, gambling).
• Fraud controls: gateway risk screening, address verification where available, manual review for high‑risk orders.
• Customer support: [email protected]; response time 1–2 business days.

Payments & refunds

• Payments captured at checkout.
• Refunds applied to original payment method for approved cases; no cash refunds.
• PCI‑compliant processor; no card data stored on our servers.

Representative documents available

• EIN letter; Certificate of Formation/Articles of Organization; UBO details; sample invoices; supplier agreements; recent bank statement (if requested).